DavitAI
Talk to DavitAI — support, sales and partnerships
Get in touch with DavitAI for technical support, plan and credit questions, agency partnerships, enterprise demos, affiliate program or press. Our team replies within 24 business hours, with specific SLAs per channel and per plan.
Why contact DavitAI?
DavitAI is a platform of specialised AI agents for content automation, serving creators, agencies and enterprises. We work with everyone from beginner YouTubers who need scripts ready in 2 minutes to marketing agencies running over 10,000 generations per month. Before opening a ticket, it’s worth understanding the right channel for your case — each contact type has its own SLA, priority and dedicated team.
Who replies to your message depends on the subject. Sales, enterprise demos, agency partnerships and white-label licensing go directly to Davi, founder of DavitAI, who handles the conversation personally. Product technical support, credit questions, bugs and billing are handled by the Customer Success team, with engineering escalation for confirmed incidents. Press and media partnerships go through quick triage and replies include the official kit — logo, screenshots, dashboard captures and real cases cleared for use.
If you’re an individual creator just wanting to try the platform, the fastest path is NOT this form — it’s to create a free account with 50 credits, run your first agent in under 10 minutes and open support directly from the dashboard. This form exists for conversations that need commercial context, a contract, custom integration or press. For everything else, the product speaks for itself.
Available contact types
-
Sales and partnerships
Enterprise plan purchases, annual contracts, volume discounts, agency partnerships, white-label licensing and official resellers. Handled by DavitAI’s founder.
-
Product technical support
Questions about using Narratron, Dublatron, Social Publisher, OAuth integrations, credits not applied, Stripe billing failures. Free 48h, Pro 12h, Agency 4h.
-
Press and media
Pitches on AI, autonomous agents, use cases and the creative industry in Brazil. We send an official press kit in 24 hours with vector logo, screenshots, real captures and founder quotes.
-
Enterprise demo
Guided 30-minute demo via Google Meet for teams with more than 10 users or volume above 5,000 generations per month. Includes preview of the multi-tenant admin panel and proposal with custom SLA.
-
Affiliate program
30% recurring for the first 12 months of every referred subscription. 60-day cookie, monthly payouts via Wise or Pix, dedicated dashboard with unique link and ready creative kit.
-
Report a bug or abuse
Critical production bugs, odd behaviour, suspected abuse, compromised account, content generated in violation of terms. Triage in up to 4 business hours, 24/7 escalation for confirmed incidents.
DavitAI response commitment
Each contact channel has a public SLA — it applies to you as a customer and to us as a team. When we miss an SLA, you receive compensatory credits automatically, no need to ask. The times below count only business hours on business days (Monday–Friday, 9am–6pm BRT), except critical production incidents, which run 24/7.
- Sales and partnerships: 24 business hours.
- Technical support (Free): up to 48 business hours.
- Technical support (Pro): up to 12 business hours.
- Technical support (Agency): up to 4 business hours.
- Press and media: 24 business hours with full press kit.
- Enterprise demo: scheduled within 72 hours.
- Critical bugs: 1 hour, 24/7.
Other DavitAI channels
Beyond the form, DavitAI is present on social media and keeps an open email channel for those who prefer direct contact. The profiles below are official — any other profile with a similar name is unauthorised and does not represent us.
- DavitAI official email: davitai@davitai.com
- Instagram: @davitai_com — behind-the-scenes and new agents first-hand.
- Twitter / X: @davitai_com — product updates, technical threads and DavitAI’s public thinking.
- Threads: @davitai_com
- LinkedIn: /in/davisp12 — DavitAI founder profile, ideal for B2B partnerships and investors.
Frequently asked contact questions
Want to try DavitAI before talking to us?
Create your free account in 30 seconds, get 50 credits to run Narratron, Dublatron or Social Publisher, and see the product before any meeting.